Warranty

Dear customer:

Thank you for purchasing XPUMP Premium. We trust this product will fulfill all your needs and expectations. Should there be a problem, please read the warranty condition below:


XROUND Inc. warrants this product for a period of one year from the date of original purchase or date of shipment of new, unused equipment.


The warranty does not cover electrical or mechanical damage caused by misuse, abuse, accident, or lack of reasonable care, damage due to force majeure or natural forces, or inadequate repairs performed by unauthorized service centers. Batteries and wear of parts resulting from normal use are not covered by this warranty.


To obtain warranty service, contact customer support via regional distributor by email (service@embracelab.com) with the title of "Warranty needed" to describe your issue with the product. You must include in your email your full name, address, email address, telephone number, date of purchase, and a complete description of problems you are experiencing. Proof of purchase may be required to verify eligibility. Return shipments for this item for repair under this warranty will be at the customer's expense. You should insure the shipment as appropriate because you are responsible for the product until it arrives at regional distributor. Embrace Audio Lab Inc.'s regional distributor will at Embrace Audio Lab Inc. regional distributor's option, repair or replace items returned for repair under this warranty.